How We Handle Your Data

Last updated: August 2026  ·  Applies to nyovah.com and the Nyovah mobile app

Who We Are

Nyovah is operated by the Nyovah team, based in Jhunjhunu, Rajasthan, India. For any privacy matter, contact us at hello@nyovah.com.

What We Collect

We collect only what is necessary to provide the service:

• Account information — your email address, collected when you sign in via Google or email/password (through Firebase Authentication)
• Birth details — date, time, and place of birth that you voluntarily enter to generate your chart
• Chat history — questions you ask and responses given, stored per session in your account
• Derived facts — short summaries our system infers from your conversations (e.g., "User is job-seeking") to improve future responses; stored in your account and visible to you in the Profile panel
• Chart labels — an optional name you give a saved chart (your own or a family member's) so you can tell your charts apart
• Payment information — if you buy a paid plan, your payment is handled by Razorpay. We receive a confirmation and your plan status, but not your full card or bank numbers
• Usage data — basic server logs (timestamps, error codes) for stability, plus analytics and anonymised session replays of how you navigate the site (see Cookies & Analytics below); no ad networks

We do not collect your phone number, postal address, full card or bank numbers, or any government ID. Card and bank details are handled entirely by our payment processor, Razorpay.

How We Use It

• To generate and display your Vedic birth chart (Kundli)
• To produce AI-powered astrological interpretations personalised to your chart
• To remember context across sessions so you do not have to repeat yourself
• To improve product reliability and fix bugs

We never sell your data, and we never use it for advertising.

Third-Party Services

Nyovah uses the following trusted services, each with their own privacy terms:

• Google Firebase — authentication and data storage (Google LLC, USA). Your data is stored on Firebase Firestore servers. See Firebase Privacy.
• Anthropic Claude API — powers AI interpretation. Your birth chart data (not your name or email) is sent to Anthropic's API to generate responses. See Anthropic Privacy.
• Railway — application hosting (Railway Corp, USA). Handles server infrastructure only.
• Razorpay — payment processing (Razorpay Software Pvt. Ltd., India), used only if you make a purchase. Razorpay handles your card/bank details directly under its own privacy policy; we receive confirmation and plan status. See Razorpay Privacy.
• Google Analytics — aggregate usage analytics (Google LLC, USA) to help us improve the site. If you are signed in, we link your activity to your account using your internal user ID (never your email or name) so we can see how the same person's visits connect across devices and sessions. See Google Privacy.
• Microsoft Clarity — session replay and heatmaps (Microsoft Corporation, USA) to see where the site confuses people so we can fix it. Clarity records how you move, scroll, and tap through pages. Text you type is masked before it leaves your browser, so your birth details and your questions are not captured. See Microsoft Privacy.
• PostHog — product analytics (PostHog Inc., USA) to understand how people move through signup and the reading flow, and to run small experiments on how we present the app. If you are signed in, we link this to your internal user ID (never your email or name) for the same cross-session reason as above. See PostHog Privacy.

We share the minimum data necessary with each provider. Your birth details are sent to Anthropic only as anonymous chart data — your email and name are never included.

Data Retention

Your data is retained for as long as your account is active. If you delete your account, all associated data (birth details, chart, chat history, and derived facts) is permanently deleted within 30 days.

Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access — request a summary of the personal data we hold about you
• Correction — correct inaccurate data (you can update your birth details directly in the app)
• Erasure — request deletion of your account and all associated data
• Grievance redressal — raise a complaint and receive a response within 48 hours
• Nomination — nominate a person to exercise your rights on your behalf in the event of death or incapacity

To exercise any right, email us at hello@nyovah.com. We will respond within 48 hours.

Children's Privacy

Nyovah is intended for users aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us and we will delete it promptly.

Cookies & Analytics

We use browser local storage to remember your login session and language preference.

We also use Google Analytics (via Google Tag Manager) to understand how the site is used — which pages are visited and where people drop off — so we can improve it. Google Analytics sets its own cookies and collects usage data such as approximate location, device type, and pages viewed. If you are signed in, we also pass Google Analytics your internal account ID — never your email, name, or any other personal detail — so it can recognise that visits from different devices or sessions belong to the same person, instead of counting you twice. We use this only in aggregate to improve the product. We do not run advertising or remarketing tags, and we do not sell your data. You can block analytics using your browser settings or a privacy extension. See Google's Privacy Policy.

We also use Microsoft Clarity (via Google Tag Manager) to record anonymised session replays and heatmaps — how you move, scroll, and tap — so we can find the places where the site is confusing and fix them. Clarity masks text input before it is sent, which means what you type into your birth details or into Ask is never recorded. It sets its own cookies and collects device type and approximate location. We use it only to improve the product. We do not run advertising or remarketing tags, and we do not sell your data. You can block it using your browser settings or a privacy extension. See Microsoft's Privacy Statement.

We also use PostHog (via Google Tag Manager) to see how people move through signup and the reading flow, and to test small variations in how we present parts of the app to different visitors. Automatic page-view and click tracking is switched off — PostHog only records the specific product steps we choose to measure. If you are signed in, we link this to your internal account ID for the same cross-device reason as Google Analytics above, never your email or name. We do not run advertising or remarketing tags, and we do not sell your data. You can block it using your browser settings or a privacy extension. See PostHog's Privacy Policy.

Changes to This Policy

We may update this policy as the product evolves. When we do, we will update the date at the top. Continued use of Nyovah after a change constitutes acceptance of the updated policy.